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Privacy Policy
Last updated: December 26, 2025
At UK Explorer, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel booking platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Phone number
- Travel preferences and interests
- Booking and payment information
- Profile information and saved trips
Automatically Collected Information
When you access our platform, we may automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, features used, time spent)
- Location information (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our platform
- Process your bookings and transactions
- Send booking confirmations and travel updates
- Personalize your experience with AI-powered recommendations
- Improve and optimize our services
- Communicate with you about updates, offers, and customer support
- Detect and prevent fraud or security issues
- Comply with legal obligations
Information Sharing
We may share your information with:
- Service Providers: Third-party companies that help us operate our platform (payment processors, hosting providers, customer support)
- Travel Partners: Hotels, airlines, activity providers, and transport services to fulfill your bookings
- Business Transfers: In connection with any merger, sale, or acquisition of our company
- Legal Requirements: When required by law or to protect our rights and safety
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure payment processing
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to our processing of your personal information
- Portability: Request transfer of your data to another service
- Withdraw Consent: Withdraw consent for processing where applicable
To exercise these rights, please contact us at privacy@ukexplorer.com
Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of cookies we use:
- Essential cookies (required for platform functionality)
- Analytics cookies (to understand usage patterns)
- Preference cookies (to remember your settings)
- Marketing cookies (to provide relevant recommendations)
Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our platform, you consent to this transfer. We ensure appropriate safeguards are in place for such transfers.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@ukexplorer.com
Address: UK Explorer Ltd, London, United Kingdom